Legal

Privacy Policy

This Privacy Policy explains how ZenBang and Zenlock Productions LLC collect, use, protect, retain, and process personal information and client data.

Last Updated: September 3, 2026

1. Introduction

ZenBang ("ZenBang," "we," "us," or "our") provides custom web application development, minimum viable product ("MVP") development, software engineering, website development, design, deployment, consulting, and related digital services.

ZenBang operates as a professional full-service web application development department and brand of Zenlock Productions LLC ("Zenlock Productions LLC," "Company," or "Controller"). For purposes of applicable privacy laws, Zenlock Productions LLC is generally the entity responsible for personal information collected through www.zenbang.us (the "Site") and in connection with ZenBang's business operations.

This Privacy Policy explains how we collect, use, disclose, protect, retain, and otherwise process personal information when you:

Visit or interact with the Site;
Request a quote, consultation, proposal, or information from ZenBang;
Communicate with us by email, telephone, form submission, social media, or other channels;
Engage ZenBang for development, consulting, or related professional services; or
Otherwise provide information to us in a business or commercial context.

This Privacy Policy does not override the terms of an applicable signed Statement of Work, Master Services Agreement, Data Processing Addendum, Non-Disclosure Agreement, or other written agreement between ZenBang and a client. Where such an agreement conflicts with this Privacy Policy concerning Client Data, the written agreement controls.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request services, create an account where available, submit a form, or otherwise communicate with us, we may collect:

Name;
Business name;
Job title or professional role;
Email address;
Telephone number;
Mailing or billing address;
Project specifications, requirements, design preferences, budgets, timelines, and business objectives;
Communications, correspondence, meeting notes, feedback, support requests, and other records of your interactions with us;
Login credentials or authorized access credentials that you voluntarily provide for development, deployment, testing, integration, or support purposes;
Information contained in files, materials, repositories, documentation, mockups, databases, technical specifications, and other content you submit to us; and
Other information you choose to provide.

2.2 Payment and Transaction Information

If you purchase services from ZenBang, payment processing may be handled by a third-party payment processor. We may receive limited transaction information, such as:

Billing contact information;
Invoice information;
Payment status;
Payment amount;
Transaction identifier; and
Limited payment-method details as made available by the payment processor.

ZenBang does not ordinarily store complete payment-card numbers, bank-account numbers, or other full payment credentials when payments are processed by a third-party payment provider.

2.3 Technical, Device, and Usage Information

When you visit or use the Site, we or our service providers may automatically collect certain technical and usage information, including:

Internet Protocol ("IP") address;
Browser type and version;
Device type, operating system, and device identifiers;
Pages viewed, links clicked, referring and exit pages, and interactions with the Site;
Date, time, and duration of visits;
Approximate location derived from IP address;
Server logs;
Cookie identifiers and similar online identifiers; and
Diagnostic, security, and performance information.

2.4 Cookies and Similar Technologies

We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate, secure, remember preferences for, analyze, and improve the Site.

Cookies are small data files placed on your device. You may be able to control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the Site.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

2.5 Client Data, Repository Data, and Proprietary Development Materials

In connection with a project, clients may provide or authorize access to information such as:

Source code and code repositories;
Application databases;
Product roadmaps;
Business logic;
Technical architecture;
API keys, tokens, and credentials;
Customer data;
Employee, contractor, or user information;
Trade secrets;
Proprietary documentation;
Brand assets; and
Other confidential information or materials.

Collectively, this information may be referred to in this Privacy Policy as "Client Data."

Where ZenBang processes Client Data on behalf of a client in delivering services, the client generally remains the controller or owner of that Client Data, and ZenBang acts as a service provider, processor, contractor, or similar restricted recipient, as applicable under law and contract.

3. How We Use Information

We may use personal information and Client Data for the following business and commercial purposes:

To respond to inquiries, quote requests, and consultation requests;
To evaluate prospective projects and prepare proposals, scopes, Statements of Work, estimates, and agreements;
To provide, manage, maintain, support, and improve our development, design, consulting, and deployment services;
To communicate with clients, prospects, vendors, and authorized representatives;
To manage projects, deliverables, timelines, approvals, invoicing, and account administration;
To troubleshoot, secure, test, monitor, and improve the Site, our systems, and client solutions;
To detect, investigate, prevent, and respond to fraud, security incidents, unauthorized access, abuse, and other harmful or unlawful activity;
To comply with contractual, legal, regulatory, accounting, tax, and recordkeeping obligations;
To establish, exercise, or defend legal claims;
To send business-related communications, including project updates, service notices, invoices, and administrative messages; and
With your consent or as otherwise disclosed at the time information is collected.

We may use aggregated or de-identified information for lawful business purposes, including analytics, operational planning, security analysis, and service improvement. We will not attempt to re-identify de-identified information except as permitted by applicable law.

4. Artificial Intelligence and Machine Learning Tools

4.1 Use of AI-Assisted Development Tools

ZenBang may use modern artificial intelligence ("AI"), large language model ("LLM"), code-assistance, automation, testing, documentation, design, analysis, and workflow tools in connection with project scoping, architecture, software development, debugging, quality assurance, documentation, and internal operations.

These tools are intended to help our engineers work efficiently, identify potential issues, improve development workflows, and support the delivery of high-quality client solutions. AI-assisted tools do not replace professional judgment, human engineering review, security review, testing, or client approval processes.

4.2 Client Data and Model-Training Safeguard

ZenBang does not authorize, sell, license, or share Client Data, proprietary code, confidential information, business logic, credentials, personal records, trade secrets, or other private materials submitted to ZenBang for the purpose of training public, foundational, or third-party AI models.

We do not knowingly submit client-owned proprietary materials to open public model-training pools.

4.3 Enterprise Controls and Data Hygiene

When AI-enabled tools are used in connection with Client Data or confidential development work, ZenBang uses commercially reasonable data-governance practices designed to protect confidentiality. Depending on the applicable tool and engagement, these practices may include:

Enterprise-tier API or business agreements;
Contractual no-training or zero-data-retention commitments;
Administrative settings or vendor opt-outs that prohibit model training on submitted content;
Restricted-access environments;
Data minimization and redaction practices;
Least-privilege access controls;
Segregation of development environments; and
Internal review procedures for the handling of sensitive materials.

No security method can guarantee absolute protection in every circumstance. However, ZenBang maintains policies and technical practices designed to preserve the confidentiality of Client Data and to prevent its use for public or foundational AI-model training.

4.4 Client Instructions and Sensitive Data

Clients should not provide production credentials, regulated data, highly sensitive personal information, or other sensitive materials unless reasonably necessary for the engagement and authorized under the applicable project agreement.

For projects involving regulated data, including protected health information, payment-card data, financial information, biometric data, children's data, or other specially regulated information, ZenBang and the client may need to enter into additional written agreements and implement additional safeguards before such information is provided or processed.

5. Legal Bases for Processing

Where the General Data Protection Regulation ("GDPR") or similar law applies, ZenBang processes personal data only when a valid legal basis exists, including:

Contract Performance: To take steps at your request before entering into a contract or to perform a contract with you or your organization;
Legitimate Interests: To operate and secure our business, respond to inquiries, improve services, manage client relationships, and prevent fraud, provided those interests are not overridden by your rights;
Consent: Where we have obtained your consent, including for certain cookies or marketing communications where required;
Legal Obligation: To comply with applicable legal, tax, regulatory, or accounting requirements; and
Legal Claims: To establish, exercise, or defend legal claims.

6. How We Disclose Information

6.1 Service Providers and Infrastructure Providers

We may use carefully selected service providers that support our operations, including providers of:

Cloud infrastructure and hosting services, such as AWS, Vercel, Supabase, or similar providers;
Domain, email, communications, file-sharing, and collaboration tools;
Payment processing services, such as Stripe or similar providers;
Analytics, monitoring, logging, security, and performance tools;
Customer relationship management, accounting, invoicing, and project-management tools;
Code repositories, deployment platforms, and software-development infrastructure; and
AI-enabled developer tools and APIs configured in accordance with our data-governance practices.

These providers may process personal information only as necessary to provide services to ZenBang or to support an authorized client project, subject to their applicable contractual obligations and privacy practices.

6.2 Professional Advisors and Business Partners

We may disclose information to our attorneys, accountants, insurers, financial institutions, auditors, consultants, and other professional advisors when reasonably necessary for business operations, legal compliance, or protection of our rights.

6.3 Legal Requirements and Protection of Rights

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, regulation, legal process, subpoena, or lawful government request;
Enforce our agreements;
Protect the security, rights, property, safety, or operations of ZenBang, Zenlock Productions LLC, our clients, users, or others;
Detect or prevent fraud, misuse, or security incidents; or
Establish, exercise, or defend legal claims.

6.4 Business Transfers

If Zenlock Productions LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.

6.5 With Your Direction or Consent

We may disclose information with your direction, authorization, or consent.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide and support our services;
Maintain project records;
Comply with legal, tax, accounting, and recordkeeping obligations;
Resolve disputes;
Enforce our agreements; and
Protect our business, systems, and users.

Retention periods vary based on the type of information, the nature of the relationship, the sensitivity of the data, contractual requirements, and legal obligations.

Unless a written agreement states otherwise, Client Data may be retained during the term of the applicable engagement and for a reasonable period afterward for transition, backup, legal, security, and recordkeeping purposes. Upon written request and subject to applicable law, contract terms, backup limitations, and legitimate business needs, ZenBang will delete or return Client Data in accordance with the applicable agreement.

9. Security and Protection of Client Intellectual Property

ZenBang uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information and Client Data from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Our practices may include, as appropriate:

Access controls and least-privilege authorization;
Multi-factor authentication where available;
Encryption in transit and, where appropriate, at rest;
Secure credential-management practices;
Environment separation for development, testing, and production;
Security monitoring, logging, and incident-response procedures;
Confidentiality obligations for personnel and contractors;
Vendor review and restricted processor access; and
Secure code-review, testing, and deployment practices.

Despite these safeguards, no internet transmission, storage system, or security measure is completely secure. You are responsible for using reasonable measures to protect information you provide to us, including safeguarding your own credentials and promptly notifying us of suspected unauthorized access.

10. International Data Transfers

ZenBang is based in the United States and may process information in the United States and in other countries where ZenBang, Zenlock Productions LLC, our clients, or our service providers operate.

Those jurisdictions may have data-protection laws that differ from the laws of your country or region. Where required by applicable law, ZenBang will implement appropriate safeguards for international transfers of personal data, such as contractual protections, recognized transfer mechanisms, or other lawful measures.

11. Your Privacy Rights

11.1 General Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

Subject to applicable law and certain exceptions, you may have the right to:

Request access to personal information we hold about you;
Request correction of inaccurate or incomplete personal information;
Request deletion of personal information;
Request restriction of certain processing;
Object to certain processing, including direct marketing;
Withdraw consent where processing is based on consent;
Request portability of certain personal information;
Opt out of marketing communications; and
Lodge a complaint with a relevant data-protection authority.

11.2 California Privacy Rights

If you are a California resident and the CCPA/CPRA applies to ZenBang's processing of your personal information, you may have the right to:

Know the categories and specific pieces of personal information collected about you;
Know the categories of sources from which personal information was collected;
Know the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information;
Know the categories of third parties to whom personal information is disclosed;
Request deletion of personal information, subject to legal exceptions;
Request correction of inaccurate personal information;
Opt out of the sale or sharing of personal information, if applicable;
Limit the use and disclosure of sensitive personal information, if applicable; and
Receive equal service and price regardless of your exercise of privacy rights.

ZenBang does not sell or share personal information as described in Section 7 of this Privacy Policy.

11.3 How to Exercise Your Rights

To submit a privacy request, contact us using:

Email: [Insert Contact Email]
Mailing Address: [Insert Business Mailing Address]
Privacy Request Form: [Insert Privacy Request Form URL, if applicable]

Please include your name, contact information, relationship to ZenBang, the nature of your request, and sufficient detail for us to evaluate and respond to the request.

We may need to verify your identity before completing certain requests. We will not use verification information for purposes unrelated to verifying the request.

Authorized agents may submit requests on behalf of eligible individuals where permitted by law. We may require proof of the agent's authority and may request direct verification from the individual whose information is at issue.

11.4 Marketing Opt-Out

You may opt out of promotional email communications by using the unsubscribe instructions included in those emails or by contacting us at [Insert Contact Email]. Even after opting out of promotional communications, we may continue to send transactional, administrative, legal, billing, security, and project-related communications.

12. Do Not Track and Global Privacy Controls

Some browsers offer "Do Not Track" settings. Because there is no universally accepted standard for responding to all Do Not Track signals, ZenBang does not respond to such signals except where required by applicable law.

Where required by applicable law, ZenBang will honor legally recognized opt-out preference signals, including Global Privacy Control ("GPC") signals, to the extent applicable to our processing activities.

13. Children's Privacy

The Site and ZenBang's services are intended for businesses, entrepreneurs, startups, and adults acting in a professional or commercial capacity. We do not knowingly collect personal information from children under 13 years of age, or under any higher minimum age required by applicable law, without legally required consent.

If you believe a child has provided personal information to ZenBang without appropriate authorization, contact us at [Insert Contact Email]. We will take reasonable steps to investigate and, where appropriate, delete the information.

14. Third-Party Websites and Services

The Site may contain links to third-party websites, services, integrations, or platforms. This Privacy Policy does not apply to third parties' privacy practices. ZenBang is not responsible for the content, privacy practices, or security of third-party services.

You should review the privacy policies of third-party services before providing information to them or authorizing integrations with them.

15. Changes to This Privacy Policy

ZenBang may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, legal requirements, or business operations.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. If changes are material, we may provide additional notice as required by applicable law.

Your continued use of the Site or services after an updated Privacy Policy becomes effective indicates your acknowledgment of the updated policy, to the extent permitted by applicable law.

16. Contact Information

For questions, concerns, or requests relating to this Privacy Policy or our privacy practices, contact:

Zenlock Productions LLC d/b/a ZenBang
Missouri, United States
Email: privacy.zenbang.us